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Contents

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Title and Copyright Information

Preface

• Intended Audience
• Purpose of the Document
• Documentation Accessibility
• Related Documents
• Conventions

What's New in This Book Revision

• Changes Incorporated in the Latest Revision (Published)
• Changes Incorporated in the Previous Revisions (Archived)

Part I Getting Started

1 Procuring the Software

• 1.1 Releases Available for Enterprise Manager Cloud Control
• 1.2 Procuring the Enterprise Manager Cloud Control Software
  • 1.2.1 How Do You Access the Enterprise Manager Cloud Control Software from a DVD?
    • 1.2.1.1 Accessing the Software from a DVD
    • 1.2.1.2 Setting Mount Points for a DVD
  • 1.2.2 How Do You Procure the Software from Oracle Technology Network?
    • 1.2.2.1 Downloading the Enterprise Manager Cloud Control Software
    • 1.2.2.2 Verifying the File Size of Enterprise Manager Zip Files
    • 1.2.2.3 Extracting the Contents of the Enterprise Manager Zip File
    • 1.2.2.4 Verifying the Enterprise Manager Cloud Control Software Release Description
    • 1.2.2.5 Verifying the Platform Information
• 1.3 Procuring the Oracle Management Agent Software

2 Understanding the Basics

• 2.1 Understanding the Basics of Enterprise Manager Cloud Control Installation
  • 2.1.1 What are the Different Installation Modes Offered by Enterprise Manager Cloud Control?
  • 2.1.2 What Is an Enterprise Manager Cloud Control Installation Wizard?
  • 2.1.3 What Installation Types Are Offered by the Enterprise Manager Cloud Control Installation Wizard?
    • 2.1.3.1 Create a New Enterprise Manager System
    • 2.1.3.2 Upgrade an Existing Enterprise Manager System
    • 2.1.3.3 Install Only the Software
  • 2.1.4 What Is Oracle Configuration Manager?
    • 2.1.4.1 Manually Collecting and Uploading the Configuration Information
    • 2.1.4.2 Enabling Oracle Configuration Manager After Installing Enterprise Manager Cloud Control
  • 2.1.5 What Are the Enterprise Manager Cloud Control Software Updates?
    • 2.1.5.1 What Is a Software Update?
    • 2.1.5.2 How Does the Software Update Feature Work?
    • 2.1.5.3 What Types of Software Updates Are Downloaded and Applied?
    • 2.1.5.4 How Can I Find Out What Bugs Have Been Fixed by the Software Updates?
    • 2.1.5.5 Are the Software Updates Applied Automatically Even for Databases That Have Oracle Management Repository Preconfigured?
    • 2.1.5.6 How Can You Download the Software Updates?
    • 2.1.5.7 Can I Download and Apply These Patches After Installation or Upgrade?
    • 2.1.5.8 How Can You Identify What Patches Have Been Applied?
  • 2.1.6 What is a Deployment Size for Enterprise Manager Cloud Control in an Advanced Configuration?
  • 2.1.7 What Is an Add Host Target Wizard?
  • 2.1.8 What Is a Plug-in?
  • 2.1.9 What Is an Add Management Service Deployment Procedure?
  • 2.1.10 What Ports Are Used for Installation?
    • 2.1.10.1 What Default Ports Are Used for Enterprise Manager Cloud Control Installation?
    • 2.1.10.2 How Can You Check Whether a Port Is Free?
    • 2.1.10.3 How Can You Customize the Ports During and After Installing Enterprise Manager Cloud Control?
    • 2.1.10.4 What Precautions You Must Take While Customizing the Enterprise Manager Cloud Control Ports?
  • 2.1.11 What Data Files Are Created While Configuring Oracle Management Repository?
  • 2.1.12 How Do You Delete the Data Files Created While Configuring Oracle Management Repository?
  • 2.1.13 Globalization Support for Enterprise Manager
• 2.2 Understanding the Oracle WebLogic Server Requirement for an Enterprise Manager Installation
  • 2.2.1 How Do I Verify Whether Oracle WebLogic Server Is Installed?
  • 2.2.2 Is Oracle WebLogic Server Cluster Supported?
  • 2.2.3 If Oracle WebLogic Server Already Exists, Is the Existing Domain Used?
  • 2.2.4 When and Why Do You Need the Oracle WebLogic Server Credentials?
  • 2.2.5 When and Why Do You Need the Node Manager Credentials?
  • 2.2.6 How Do You Find Admin Server Port After Installing Enterprise Manager?
  • 2.2.7 How Do You Verify Whether Admin Server Is Running?
  • 2.2.8 How Do You Start the Admin Server?
• 2.3 Understanding the Installation Directories
  • 2.3.1 What Is an Oracle Inventory Directory?
  • 2.3.2 What Is an Oracle Middleware Home?
  • 2.3.3 What Is an Oracle Management Service Instance Base Location?
  • 2.3.4 What Is an Oracle Home?
  • 2.3.5 What Is an Agent Base Directory?
  • 2.3.6 What is an Agent Instance Directory?
  • 2.3.7 What Is a /TMP or C:\Temp Directory Used For?
• 2.4 Understanding the Configuration Assistants
  • 2.4.1 What Are Configuration Assistants?
  • 2.4.2 What Configuration Assistants Are Run by the Installation Wizard?
    • 2.4.2.1 Configuration Assistants Run While Installing a New Enterprise Manager
    • 2.4.2.2 Configuration Assistants Run While Upgrading an Existing Enterprise Manager
    • 2.4.2.3 Configuration Assistants Run While Upgrading an Additional Oracle Management Service
  • 2.4.3 What Do You Do When Configuration Assistants Fail?
• 2.5 Understanding the Prerequisite Checks before Installing Enterprise Manager Cloud Control
  • 2.5.1 What Prerequisite Checks Are Run by Default?
  • 2.5.2 How Do You Run the Prerequisite Checks in a Standalone Mode?
• 2.6 Understanding the Limitations of Enterprise Manager Cloud Control
  • 2.6.1 Can You Access Unlicensed Components?
  • 2.6.2 What Are the Limitations with DHCP-Enabled Machines?
• 2.7 Understanding the Startup Scripts
  • 2.7.1 Where is the Startup Script Stored?
  • 2.7.2 What does the Startup Script Invoke?
  • 2.7.3 How Do I Stop the Startup Script from Starting the OMS or the Management Agent?
  • 2.7.4 Can the Startup Script Start an OMS or a Management Agent on a Remote Host?
  • 2.7.5 How Do I Change the Management Agent Service Priority Level that the Startup Script Follows While Starting Up or Shutting Down the Management Agent?
• 2.8 Understanding Other Miscellaneous Concepts
  • 2.8.1 What Is a Host List File?
  • 2.8.2 What Scripts Are Run During the Installation Process?

Part II Installing Enterprise Manager System

3 Installing Enterprise Manager in Silent Mode

• 3.1 Introduction to Installing Enterprise Manager in Silent Mode
• 3.2 Before You Begin Installing Enterprise Manager in Silent Mode
• 3.3 Prerequisites for Installing Enterprise Manager in Silent Mode
• 3.4 Installing Enterprise Manager in Silent Mode
  • 3.4.1 Installing Enterprise Manager in Silent Mode
  • 3.4.2 Advanced Installer Options Supported for Installing an Enterprise Manager System in Silent Mode
  • 3.4.3 Limitations with the Advanced Options Supported for Installing an Enterprise Manager System in Silent Mode
  • 3.4.4 Editing the new_install.rsp Response File for Installing an Enterprise Manager in Silent Mode
• 3.5 Performing Postinstallation Tasks After Installing an Enterprise Manager System in Silent Mode

4 Installing Enterprise Manager Using the Software-Only Method

• 4.1 Introduction to Installing Enterprise Manager Using the Software-Only Method
• 4.2 Before You Begin Installing Enterprise Manager Using the Software-Only Method
• 4.3 Prerequisites for Installing Enterprise Manager Using the Software-Only Method
• 4.4 Installing Enterprise Manager Using the Software-Only Method
  • 4.4.1 Installing Enterprise Manager Using the Software-Only Method in Graphical Mode
    • 4.4.1.1 Installing the Enterprise Manager Cloud Control 12c Release 5 (12.1.0.5) Software Binaries in Graphical Mode
      • 4.4.1.1.1 Using Advanced Installer Options While Installing the Enterprise Manager 12c Release 5 (12.1.0.5) Software Using the Software-Only Method in Graphical Mode
    • 4.4.1.2 Running the Root Script
    • 4.4.1.3 Configuring the Enterprise Manager Cloud Control 12c Release 5 (12.1.0.5) Software Binaries in Graphical Mode
      • 4.4.1.3.1 Using Advanced Script Options While Configuring the Enterprise Manager 12c Release 5 (12.1.0.5) Software Using the Software-Only Method in Graphical Mode
    • 4.4.1.4 Performing Postconfiguration Tasks After Configuring the Enterprise Manager Cloud Control 12c Release 5 (12.1.0.5) Software Binaries in Graphical Mode
  • 4.4.2 Installing Enterprise Manager Using the Software-Only Method in Silent Mode
    • 4.4.2.1 Installing the Enterprise Manager Cloud Control 12c Release 5 (12.1.0.5) Software Binaries in Silent Mode
      • 4.4.2.1.1 Editing the software_only.rsp Response File for Installing the Enterprise Manager 12c Release 5 (12.1.0.5) Software Using the Software-Only Method in Silent Mode
    • 4.4.2.2 Running the Root Script
    • 4.4.2.3 Configuring the Enterprise Manager Cloud Control 12c Release 5 (12.1.0.5) Software Binaries in Silent Mode
      • 4.4.2.3.1 Editing the new_install.rsp Response File for Configuring the Enterprise Manager 12c Release 5 (12.1.0.5) Software Using the Software-Only Method in Silent Mode
    • 4.4.2.4 Performing Postconfiguration Tasks After Configuring the Enterprise Manager Cloud Control 12c Release 5 (12.1.0.5) Software Binaries in Silent Mode

Part III Installing Additional Oracle Management Service

5 Installing Additional Oracle Management Services in Silent Mode

Part IV Installing Oracle Management Agent

6 Installing Oracle Management Agent in Silent Mode

• 6.1 Overview of Installing a Management Agent in Silent Mode
• 6.2 Before You Begin Installing a Management Agent in Silent Mode
• 6.3 Prerequisites for Installing a Management Agent in Silent Mode
• 6.4 Installing a Management Agent in Silent Mode
  • 6.4.1 Installing a Management Agent Using the AgentPull Script
    • 6.4.1.1 Acquiring the Management Agent Software
    • 6.4.1.2 Installing the Management Agent Using the AgentPull Script
  • 6.4.2 Installing a Management Agent Using the agentDeploy Script
    • 6.4.2.1 Using EM CLI from the Remote Destination Host
    • 6.4.2.2 Using EM CLI from the OMS Host
  • 6.4.3 Installing a Management Agent Using the RPM File
    • 6.4.3.1 Acquiring the Management Agent Software and Downloading the RPM File onto the OMS Host
    • 6.4.3.2 Transferring the RPM File to the Destination Host
    • 6.4.3.3 Installing the Management Agent Using the RPM File
  • 6.4.4 Installing a Management Agent on a Virtual Host
  • 6.4.5 Response File Parameters for Installing a Management Agent in Silent Mode Using the AgentPull Script
  • 6.4.6 Response File Parameters for Installing a Management Agent in Silent Mode Using the agentDeploy Script
  • 6.4.7 Response File Parameters for Installing a Management Agent in Silent Mode Using an RPM File
  • 6.4.8 Options Supported by the AgentPull Script
  • 6.4.9 Options Supported by the agentDeploy Script
  • 6.4.10 About the Contents of the Downloaded Management Agent Software
  • 6.4.11 About the Contents of the Management Agent RPM File
• 6.5 After Installing a Management Agent in Silent Mode

7 Cloning Oracle Management Agents

• 7.1 Overview of Cloning Management Agents
• 7.2 Before You Begin Cloning a Management Agent
• 7.3 Prerequisites for Cloning a Management Agent
• 7.4 Cloning a Management Agent
  • 7.4.1 Cloning a Management Agent in Graphical Mode
    • 7.4.1.1 Cloning a Management Agent Using Add Host Targets Wizard
    • 7.4.1.2 Format of Host List File
    • 7.4.1.3 Additional Parameters Supported for Cloning a Management Agent in Graphical Mode
  • 7.4.2 Cloning a Management Agent in Silent Mode
• 7.5 After Cloning a Management Agent

8 Installing Shared Agents

• 8.1 Overview of Installing Shared Agents
• 8.2 Before You Begin Installing Shared Agents
• 8.3 Prerequisites for Installing Shared Agents
• 8.4 Installing Shared Agents
  • 8.4.1 Installing Shared Agents Using Add Host Targets Wizard
  • 8.4.2 Additional Parameters Supported for Installing Shared Agents Using Add Host Targets Wizard
  • 8.4.3 Installing Shared Agents in Silent Mode
  • 8.4.4 Response File Parameters for Installing Shared Agents in Silent Mode
• 8.5 After Installing Shared Agents

9 Installing the Oracle Management Agent Software Now and Configuring It Later

• 9.1 Overview of Installing a Management Agent and Configuring It Later
• 9.2 Before You Begin Installing a Management Agent
• 9.3 Prerequisites for Installing a Management Agent
• 9.4 Installing Only the Management Agent Software Binaries
• 9.5 Configuring the Management Agent Software Binaries
• 9.6 After Installing a Management Agent

Part V Advanced Installation and Configuration

10 Configuring Enterprise Manager for Firewalls

• 10.1 About Considering Firewall Configurations While Using Enterprise Manager
• 10.2 Default Ports Used by Enterprise Manager Components
• 10.3 About Firewall Configurations for Enterprise Manager
• 10.4 About Firewalls Between Your Web Browser and the Enterprise Manager Console
• 10.5 About Configuring a Management Agent on a Host Protected by a Firewall
• 10.6 Configuring a Management Agent to Use a Proxy Server
• 10.7 About Configuring a Firewall to Allow the OMS to Communicate With the Management Agents
• 10.8 About Configuring the OMS on a Host Protected by a Firewall
• 10.9 Configuring the OMS to Use a Proxy Server to Communicate with Management Agents
• 10.10 About Configuring a Firewall to Allow Management Agents to Upload Data to the OMS
• 10.11 About Enabling the OMS to Access My Oracle Support
• 10.12 About the dontProxyfor Property
• 10.13 About Firewalls Between the OMS and the Management Repository
• 10.14 About Firewalls Between Enterprise Manager and a Managed Database Target
• 10.15 About Using Firewalls with Multiple OMS Instances
• 10.16 About Configuring Firewalls to Allow ICMP and UDP Traffic for Oracle Beacons
• 10.17 About Enabling ICMP Echo Requests on Firewalls

11 Sizing Your Enterprise Manager Deployment

• 11.1 Enterprise Manager Cloud Control Sizing
  • 11.1.1 Overview of Sizing Guidelines
    • 11.1.1.1 Hardware Information
    • 11.1.1.2 Sizing Specifications
    • 11.1.1.3 Sizing for Upgraded Installs
    • 11.1.1.4 Minimum Hardware Requirements
    • 11.1.1.5 Network Topology Considerations
  • 11.1.2 Software Configurations
    • 11.1.2.1 Eval Configuration
    • 11.1.2.2 Small Configuration
    • 11.1.2.3 Medium Configuration
    • 11.1.2.4 Large Configuration
    • 11.1.2.5 Repository Tablespace Sizing
  • 11.1.3 Additional Configurations
    • 11.1.3.1 Large Concurrent UI Load
    • 11.1.3.2 Large Job System Load
    • 11.1.3.3 Large Repository Side Available Load (Release 12.1.0.3 and above)
    • 11.1.3.4 Large Number of Agents (Release 12.1.0.3)
    • 11.1.3.5 Changing OMS Properties
    • 11.1.3.6 Modifying Database Settings
    • 11.1.3.7 BI Publisher Configuration
• 11.2 Enterprise Manager Cloud Control Performance Methodology
  • 11.2.1 Step 1: Choosing a Starting Platform Cloud Control Deployment
  • 11.2.2 Step 2: Periodically Evaluating the Vital Signs of Your Site
  • 11.2.3 Step 3: Using DBA and Enterprise Manager Tasks To Eliminate Bottlenecks
    • 11.2.3.1 Offline Monthly Tasks
  • 11.2.4 Step 4: Eliminating Bottlenecks Through Tuning
    • 11.2.4.1 High CPU Utilization
    • 11.2.4.2 Loader Vital Signs
    • 11.2.4.3 Rollup Vital Signs
    • 11.2.4.4 Rollup Process
    • 11.2.4.5 Job, Notification, and Alert Vital Signs
    • 11.2.4.6 I/O Vital Signs
    • 11.2.4.7 About the Oracle Enterprise Manager Performance Page
    • 11.2.4.8 Determining the Optimum Number of Middle Tier OMS Servers
  • 11.2.5 Step 5: Extrapolating Linearly Into the Future for Sizing Requirements
  • 11.2.6 Using Returning Query Safeguards to Improve Performance
• 11.3 Overview of Repository and Sizing Requirements for Fusion Middleware Monitoring
  • 11.3.1 ADP Monitoring
  • 11.3.2 JVMD Monitoring

12 Installing ADP with Advanced Installation Options

• 12.1 Overview of Application Dependency and Performance Architecture
• 12.2 Before you Begin Installing Application Dependency and Performance
• 12.3 Prerequisites for Installing Application Dependency and Performance
• 12.4 Installing Application Dependency and Performance Using Advanced Installation Options
  • 12.4.1 Deploying ADP Engine Manually Using ApmEngineSetup.pl
  • 12.4.2 Deploying ADP Agents Manually Using deploy_adpagent.pl
• 12.5 After Installing Application Dependency and Performance
  • 12.5.1 Verifying ADP Engine and ADP Agent Installation
  • 12.5.2 Configuring Oracle SOA Suite for Secure Connectivity (After Installing ADP)
  • 12.5.3 Configuring Oracle WebLogic Server or Oracle WebLogic Portal (WLP) for Secure Connectivity (After Installing ADP)
  • 12.5.4 Importing a Certificate into ADP Engine's Keystore
  • 12.5.5 Configuring ADP Agent When WebLogic Is Installed As a Windows Service

13 Installing JVMD with Advanced Install Options

• 13.1 Overview of JVMD Architecture
• 13.2 Before you Begin Installing JVMD
• 13.3 Prerequisites for Installing JVMD
• 13.4 Installing JVMD Using Advanced Installation Options
  • 13.4.1 Deploying JVMD Engine Manually Using ApmEngineSetup.pl
  • 13.4.2 Deploying JVMD Agents
    • 13.4.2.1 Deploying JVMD Agents Manually by Downloading and Deploying javadiagnosticagent.ear or jamagent.war
    • 13.4.2.2 Deploying JVMD Agents Manually Using deploy_jvmdagent.pl
    • 13.4.2.3 Deploying JVMD Agents for High Availability
    • 13.4.2.4 Deploying JVMD Database Agent
    • 13.4.2.5 Ensuring Secure Communication by Connecting JVMD Agent to the JVMD Engine Secure Port
• 13.5 After Installing JVMD

14 Configuring BI Publisher with Enterprise Manager

• 14.1 Overview
  • 14.1.1 Limitations
• 14.2 BI Publisher Configuration and Integration with Enterprise Manager 12c
  • 14.2.1 Installing Enterprise Manager and Required Infrastructure
    • 14.2.1.1 Integrating BI Publisher with Enterprise Manager using the configureBIP Script
• 14.3 Configure BI Publisher that gets Deployed with Enterprise Manager Release 4 (12.1.0.4) or Release 5 (12.1.0.5)
• 14.4 Upgrade Configuration of BI Publisher from an Old BI Publisher Home to a New BI Publisher under the 12.1.0.4/12.1.0.5 Middleware Home
• 14.5 Verifying Integration of BI Publisher with Enterprise Manager
• 14.6 Allowing Access to BI Publisher for Enterprise Manager Administrators
  • 14.6.1 Enterprise Manager Authentication Security Model
  • 14.6.2 BI Publisher Security Model
  • 14.6.3 BI Publisher Permissions
  • 14.6.4 BI Publisher OPSS Application Roles
  • 14.6.5 Authenticating and limiting access BI Publisher features
• 14.7 Limiting access to BI Publisher features
  • 14.7.1 Granting BI Publisher OPSS Application Roles to Enterprise Manager Administrators in Repository-Based Authentication Mode Using wlst
  • 14.7.2 Propagation Time for Changes to OPSS
• 14.8 Allowing Access to BI Publisher for Enterprise Manager Administrators in an Underlying LDAP Authentication Security Environment
  • 14.8.1 Mapping LDAP Groups to BI Publisher OPSS Application Roles
• 14.9 Securing BI Publisher with a Secure Socket Layer (SSL) Certificate
• 14.10 BI Publisher Administration
• 14.11 Post-Configuration Steps to take after Configuring BI Publisher
• 14.12 EMBIP* Roles: Granting Access to Folders and Catalog Objects
• 14.13 Access to Enterprise Manager Repository
• 14.14 Troubleshooting
  • 14.14.1 Rerunning configureBIP
  • 14.14.2 BI Publisher Log File Locations
    • 14.14.2.1 configureBIP Log Files
    • 14.14.2.2 Enterprise Manager BI Publisher Tree and EM CLI Log File Output
    • 14.14.2.3 BI Publisher Runtime
  • 14.14.3 Additional Troubleshooting
  • 14.14.4 Redeploying All Enterprise Manager-Supplied BI Publisher Reports
  • 14.14.5 Enabling BI Publisher Debugging
    • 14.14.5.1 Turning on BI Publisher Debugging
    • 14.14.5.2 Turning Off BI Publisher Debugging
• 14.15 Managing Enterprise Manager - BI Publisher Connection Credentials
• 14.16 Managing the BI Publisher Server
• 14.17 Using BI Publisher
• 14.18 Paths to access BI Publisher
• 14.19 De-installing BI Publisher that was Not Installed Along with Enterprise Manager 12.1.0.5

15 Running the OMS in Console-Only Mode

Part VI Configuring Enterprise Manager for High Availability

16 High Availability Solutions

• 16.1 Latest High Availability Information
• 16.2 Defining High Availability
  • 16.2.1 Levels of High Availability
• 16.3 Comparing Availability Levels
• 16.4 Implementing High Availability Levels

17 Enterprise Manager High Availability

• 17.1 Agent High Availability
  • 17.1.1 Configuring the Management Agent to Automatically Start on Boot and Restart on Failure
  • 17.1.2 Configuring Restart for the Management Agent
  • 17.1.3 Installing the Management Agent Software on Redundant Storage
• 17.2 Repository High Availability
  • 17.2.1 General Best Practice for Repository High Availability
  • 17.2.2 Configuring RAC for the Management Repository
• 17.3 Oracle Management Service High Availability
  • 17.3.1 Best Practices for Configuring the Cloud Control OMS to be Compatible with Disaster Recovery using Alias Host Names and Storage Replication
    • 17.3.1.1 Overview and Requirements
    • 17.3.1.2 Create an OMS installation base directory under ORACLE_BASE
    • 17.3.1.3 Configure an Alias Host Name
    • 17.3.1.4 Configure an Oracle Inventory located under OMS installation base directory
    • 17.3.1.5 Configure a Software Owner and Group that can be configured identically on all nodes
    • 17.3.1.6 Select a time zone that can be configured identically on all nodes
    • 17.3.1.7 Installation and Configuration
  • 17.3.2 Configuring the Cloud Control OMS in an Active/Passive Environment for HA Failover Using Virtual Host Names
    • 17.3.2.1 Overview and Requirements
    • 17.3.2.2 Installation and Configuration
    • 17.3.2.3 Setting Up the Virtual Host Name/Virtual IP Address
    • 17.3.2.4 Setting Up Shared Storage
    • 17.3.2.5 Setting Up the Environment
    • 17.3.2.6 Synchronizing Operating System IDs
    • 17.3.2.7 Setting Up Shared Inventory
    • 17.3.2.8 Installing the Software
    • 17.3.2.9 Starting Up Services
  • 17.3.3 Installing Additional Management Services
  • 17.3.4 Configuring Multiple Management Services Behind a Server Load Balancer (SLB)
    • 17.3.4.1 Configuring the Software Library
    • 17.3.4.2 Configuring a Load Balancer
      • 17.3.4.2.1 SLB Side Setup
      • 17.3.4.2.2 Enterprise Manager Side Setup
      • 17.3.4.2.3 Configuring SSL on Enterprise Manager and the SLB (Release 12.1.0.2 and later)

18 Enterprise Manager Disaster Recovery

• 18.1 Disaster Recovery Overview and Topology
• 18.2 Design Considerations
  • 18.2.1 Network Considerations
    • 18.2.1.1 Planning Host Names
    • 18.2.1.2 Load Balancers Consideration
    • 18.2.1.3 Application Virtual Host Name Consideration
  • 18.2.2 Storage Considerations
  • 18.2.3 Database Considerations
    • 18.2.3.1 Considerations Where Oracle Database Versions are Lower than 11g Release 2
    • 18.2.3.2 Considerations Where Oracle Database Versions are 11g Release 2 or Higher
  • 18.2.4 Starting Points
    • 18.2.4.1 The primary site is already created, standby site is being planned
    • 18.2.4.2 The primary site is already created, standby site is already created using the deprecated "Standby WLS Domain" method.
    • 18.2.4.3 No installation exists, both primary and standby sites are being planned
• 18.3 Setting Up Management Repository Disaster Recovery
  • 18.3.1 Configuring a Standby Database for the Management Repository
• 18.4 Setting Up the OMS, Bi Publisher Shared Storage and Software Library Disaster Recovery
  • 18.4.1 Management Service Disaster Recovery
  • 18.4.2 Monitoring Standby OMS Hosts
  • 18.4.3 Software Library Disaster Recovery
  • 18.4.4 BI Publisher Shared Storage Disaster Recovery
  • 18.4.5 Migrating an Existing Site to Shared Storage
• 18.5 Performing Switchover and Failover Operations
  • 18.5.1 Switchover Procedure
  • 18.5.2 Failover Procedure
• 18.6 Keeping the Standby Site in Sync with the Primary
• 18.7 Disaster Recovery Solution with ACFS Replication

19 Backing Up and Recovering Enterprise Manager

• 19.1 Backing Up Your Deployment
• 19.2 Software Library Backup
• 19.3 Management Repository Backup
• 19.4 Oracle Management Service Backup
• 19.5 Management Agent Backup
• 19.6 Recovery of Failed Enterprise Manager Components
  • 19.6.1 Repository Recovery
  • 19.6.2 Recovery Scenarios
    • 19.6.2.1 Full Recovery on the Same Host
    • 19.6.2.2 Incomplete Recovery on the Same Host
    • 19.6.2.3 Full Recovery on a Different Host
    • 19.6.2.4 Incomplete Recovery on a Different Host
  • 19.6.3 Recovering the OMS
    • 19.6.3.1 Recovering the Software Homes
    • 19.6.3.2 Recreating the OMS
  • 19.6.4 OMS Recovery Scenarios
    • 19.6.4.1 Single OMS, No Server Load Balancer (SLB), OMS Restored on the same Host
    • 19.6.4.2 Single OMS, No SLB, OMS Restored on a Different Host
    • 19.6.4.3 Single OMS, No SLB, OMS Restored on a Different Host using the Original Hostname
    • 19.6.4.4 Multiple OMS, Server Load Balancer, Primary OMS Recovered on the Same Host
    • 19.6.4.5 Multiple OMS, Server Load Balancer Configured, Primary OMS Recovered on a Different Host
    • 19.6.4.6 Multiple OMS, SLB configured, additional OMS recovered on same or different host
  • 19.6.5 Recovering the Software Library
  • 19.6.6 Recovering Management Agents
  • 19.6.7 Management Agent Recovery Scenarios
    • 19.6.7.1 Management Agent Reinstall Using the Same Port
    • 19.6.7.2 Management Agent Restore from Filesystem Backup
• 19.7 Recovering from a Simultaneous OMS-Management Repository Failure
  • 19.7.1 Collapsed Configuration: Incomplete Management Repository Recovery, Primary OMS on the Same Host
  • 19.7.2 Distributed Configuration: Incomplete Management Repository Recovery, Primary OMS and additional OMS on Different Hosts, SLB Configured

20 Running Multiple BI Publisher Servers

• 20.1 Introduction BI Publisher Multi-Server Environments
• 20.2 Reconfiguring BI Publisher to Use a Shared Storage Device
• 20.3 Adding Secondary BI Publisher Server(s)
  • 20.3.1 Path A - Configuring a Secondary BI Publisher Server Automatically using the "add OMS Provisioning" Job
    • 20.3.1.1 Configuring the Primary BI Publishser Server
    • 20.3.1.2 Reconfiguring BI Publisher to Use Shared Storage
    • 20.3.1.3 Adding an Additional OMS System and Automatically Configuring a Secondary BI Publisher Server
  • 20.3.2 Path B: Configuring Secondary BI Publisher Server(s) after Additional OMS Systems have already been added
    • 20.3.2.1 Configuring primary BI Publisher Server
    • 20.3.2.2 Reconfiguring BI Publisher to Use Shared Storage
    • 20.3.2.3 Configuring a Secondary BI Publisher server(s)
• 20.4 Confirming Correct Operation of Secondary BI Publisher Servers on an Additional OMS System
• 20.5 Confirming Details of the Secondary BI Publisher Server

Part VII Deinstallation

21 Deinstalling Enterprise Manager (Single and Multi-OMS Environments)

• 21.1 Deinstalling Enterprise Manager
  • 21.1.1 Prerequisites for Deinstalling Only the OMS and Retaining the Management Repository
  • 21.1.2 Prerequisites for Deinstalling the Entire Enterprise Manager System
  • 21.1.3 Procedure for Deinstalling Enterprise Manager
    • 21.1.3.1 Deinstalling Enterprise Manager in Graphical Mode
    • 21.1.3.2 Deinstalling Enterprise Manager in Silent Mode
  • 21.1.4 After Deinstalling Enterprise Manager
• 21.2 Deinstalling or Undeploying Only Plug-ins from the OMS
• 21.3 Deleting OMS Entries from the Management Repository

22 Deinstalling Oracle Management Agents

• 22.1 Deinstalling Oracle Management Agents
  • 22.1.1 Prerequisites for Deinstalling Oracle Management Agents
  • 22.1.2 Procedure for Deinstalling Oracle Management Agents
    • 22.1.2.1 (Most Recommended) Deinstalling Oracle Management Agents Using the AgentDeinstall.pl Script
    • 22.1.2.2 Deinstalling Oracle Management Agents Using the Installation Wizard in Graphical Mode
    • 22.1.2.3 Deinstalling Oracle Management Agent Using the Installation Wizard in Silent Mode
    • 22.1.2.4 Deinstalling Shared Agents
    • 22.1.2.5 Deinstalling Oracle Management Agent Installed Using an RPM File
  • 22.1.3 After Deinstalling Oracle Management Agents
• 22.2 Deinstalling or Undeploying Only Plug-ins from the Oracle Management Agent

23 Deinstalling ADP and JVMD

• 23.1 Deinstalling ADP
  • 23.1.1 Removing ADP Engine
    • 23.1.1.1 Removing ADP Engine Using Application Performance Management Page
    • 23.1.1.2 Removing ADP Engine Manually
    • 23.1.1.3 Removing ADP Engine Manually Using ApmEngineSetup.pl
  • 23.1.2 Removing ADP Agents
    • 23.1.2.1 Removing ADP Agents Using Application Performance Management Page
    • 23.1.2.2 Removing ADP Agents Manually
• 23.2 Deinstalling JVMD
  • 23.2.1 Removing JVMD Engine
    • 23.2.1.1 Removing JVMD Engine Using Application Performance Management Page
    • 23.2.1.2 Removing JVMD Engine Manually
    • 23.2.1.3 Removing JVMD Engine Manually Using ApmEngineSetup.pl
  • 23.2.2 Removing JVMD Agents
    • 23.2.2.1 Removing JVMD Agents Using Application Performance Management Page
    • 23.2.2.2 Removing JVMD Agents Manually

24 Removing Standby Oracle Management Services

• 24.1 Removing Additional Standby OMS Instances
• 24.2 Removing the First Standby OMS

Part VIII Appendixes

A Understanding the Enterprise Manager Directory Structure

• A.1 Understanding the Enterprise Manager Directories Installed with Oracle Enterprise Manager Cloud Control 12c
  • A.1.1 About the Oracle Management Service Home Directory
  • A.1.2 About the Oracle Management Agent Home (AGENT_HOME) Directory
  • A.1.3 About Business Intelligence Publisher Home Directory
  • A.1.4 Summary of the Important Directories in the Oracle Management Service Home
• A.2 Understanding the Enterprise Manager Directories Installed with Management Service
• A.3 Understanding the Enterprise Manager Directories Installed with Management Agent
  • A.3.1 Summary of the Important Directories in the Oracle Management Agent Home
  • A.3.2 Understanding the Oracle Management Agent Directory Structure in Windows
• A.4 Identifying the Agent Instance Home When Using the emctl Command

B Overview of the Installation and Configuration Log Files

• B.1 Enterprise Manager Cloud Control Installation Logs
  • B.1.1 Installation Logs
  • B.1.2 Configuration Logs
    • B.1.2.1 General Configuration Logs
    • B.1.2.2 Repository Configuration Logs
      • B.1.2.2.1 SYSMAN Schema Operation Logs
      • B.1.2.2.2 EMPrereqKit Logs
      • B.1.2.2.3 MDS Schema Operation Logs
    • B.1.2.3 Secure Logs
    • B.1.2.4 Oracle Management Service Logs
• B.2 Add Host Log Files
  • B.2.1 Initialization Logs
  • B.2.2 Application Prerequisite Logs
  • B.2.3 System Prerequisite Logs
  • B.2.4 Agent Installation Logs
  • B.2.5 Other Add Host Logs
• B.3 Manual Management Agent Installation Logs
• B.4 Additional OMS Installation Logs

C Redirecting Oracle Management Agent to Another Oracle Management Service

• C.1 Prerequisites for Redirecting a Management Agent to Another OMS
• C.2 Redirecting a Management Agent to Another OMS

D Applying Patches to Oracle Management Agents While Deploying or Upgrading Them

• D.1 Saving Management Agent Patches to an OMS Host
• D.2 Verifying Patch Application After Management Agent Deployment or Upgrade

E Using the RepManager Utility

• E.1 Overview of the RepManager Utility
• E.2 Actions and Commands Supported by the RepManager Utility

F Collecting OCM Data Using Oracle Harvester

• F.1 Oracle Harvester
  • F.1.1 Highlights of Oracle Harvester
  • F.1.2 Oracle Harvester and OCM
  • F.1.3 Support For Enterprise Manager Release 12.1
  • F.1.4 Viewing CSIs in Enterprise Manager
  • F.1.5 Harvester Target Lifecycle Properties from Enterprise Manager
  • F.1.6 Harvester Job Status Metric
  • F.1.7 Supported Targets in Oracle Harvester
  • F.1.8 Configuration Data Not Available in My Oracle Support
• F.2 Oracle Configuration Manager
• F.3 Additional Information About MOS and OCM
• F.4 Troubleshooting Configuration Data Collection Tools
  • F.4.1 Oracle Harvester Collection Fails If the state/upload/external Directory Is Missing
  • F.4.2 Oracle Configuration Manager Is Not Running
  • F.4.3 Configuration Data Not Available in My Oracle Support
  • F.4.4 Only a Subset of the Targets Is Collected by the Oracle Harvester

G Enabling the Enterprise Manager Accessibility Features

• G.1 Enabling Enterprise Manager Accessibility Mode
• G.2 Setting uix-config.xml Flag
• G.3 Configuring web.xml File
• G.4 Verifying That Screen Reader Support Is Enabled

H Configuring Targets for Failover in Active/Passive Environments

• H.1 Target Relocation in Active/Passive Environments
• H.2 Installation and Configuration
  • H.2.1 Prerequisites
  • H.2.2 Configuration Steps
    • H.2.2.1 Discovering Targets
    • H.2.2.2 Deploying Plug-ins
• H.3 Failover Procedure
• H.4 Failback Procedure
• H.5 EM CLI relocate_targets Parameters
• H.6 Relocation Script
  • H.6.1 Relocation Script Example

I Standby OMSs Using Standby WebLogic Domain

• I.1 Configuring Standby Management Services on a Standby Site
  • I.1.1 Installing the First Standby Management Service
  • I.1.2 Installing the First Standby Management Service (Oracle Installer, Software Only Mode)
  • I.1.3 Installing Additional Standby Management Services
  • I.1.4 Installing Additional Standby Management Services (Oracle Installer, Software Only Mode)
  • I.1.5 Validating Your Installation and Complete the Setup
    • I.1.5.1 Keeping the Standby Site in Sync
• I.2 Managing Switchover and Failover Operations
  • I.2.1 Switchover
  • I.2.2 Failover

J Troubleshooting

• J.1 Troubleshooting Configuration Assistant Failures
  • J.1.1 Plugins Prerequisite Check Configuration Assistant
    • J.1.1.1 Log Files
    • J.1.1.2 Workaround Steps
  • J.1.2 Repository Configuration Assistant
    • J.1.2.1 Log Files
    • J.1.2.2 Workaround Steps
  • J.1.3 Repository Out Of Box Configuration Assistant
    • J.1.3.1 Log Files
    • J.1.3.2 Workaround Steps
  • J.1.4 MDS Schema Configuration Assistant
    • J.1.4.1 Log Files
    • J.1.4.2 Workaround Steps
  • J.1.5 OMS Configuration Assistant
    • J.1.5.1 Log Files
    • J.1.5.2 Workaround Steps
  • J.1.6 Plugins Deployment and Configuration Configuration Assistant
    • J.1.6.1 Log Files
    • J.1.6.2 Workaround Steps
  • J.1.7 Start Oracle Management Service Configuration Assistant
    • J.1.7.1 Log Files
    • J.1.7.2 Workaround Steps
  • J.1.8 Plugins Inventory Migration Configuration Assistant
    • J.1.8.1 Log Files
    • J.1.8.2 Workaround Steps
  • J.1.9 Oracle Configuration Manager Repeater Configuration Assistant
    • J.1.9.1 Log Files
    • J.1.9.2 Workaround Steps
  • J.1.10 OCM Configuration for OMS Configuration Assistant
    • J.1.10.1 Log Files
    • J.1.10.2 Workaround Steps
  • J.1.11 Agent Configuration Assistant
    • J.1.11.1 Log Files
    • J.1.11.2 Workaround Steps
  • J.1.12 Agent Upgrade Configuration Assistant
    • J.1.12.1 Log Files
    • J.1.12.2 Workaround Steps
  • J.1.13 Repository Upgrade Configuration Assistant
    • J.1.13.1 Log Files
    • J.1.13.2 Workaround Steps
  • J.1.14 Stopping APM Engines Configuration Assistant
    • J.1.14.1 Log Files
    • J.1.14.2 Workaround Steps
  • J.1.15 Stop Admin Server Configuration Assistant
    • J.1.15.1 Log Files
    • J.1.15.2 Workaround Steps
• J.2 Troubleshooting ADP and JVMD Failures
  • J.2.1 ADP Engine Name Conflict
    • J.2.1.1 Error
    • J.2.1.2 Workaround Steps
  • J.2.2 ADP Agent Deployment Failure
    • J.2.2.1 Error
    • J.2.2.2 Workaround Steps
  • J.2.3 ADP Agent Deployment Failure on WebLogic Server 12.1.2
    • J.2.3.1 Error
    • J.2.3.2 Workaround Steps
  • J.2.4 JVMD Agent Deployment Failure
    • J.2.4.1 Error
    • J.2.4.2 Workaround Steps
  • J.2.5 SSL Handshake Failure During Agent Deployment
    • J.2.5.1 Error
    • J.2.5.2 Workaround Steps
  • J.2.6 Copying ADP Agent Zip or Javadiagnosticagent.ear Failure
    • J.2.6.1 Error
    • J.2.6.2 Workaround Steps
  • J.2.7 JVM Pool Creation Failure
    • J.2.7.1 Error
    • J.2.7.2 Troubleshooting Tips
• J.3 Troubleshooting Package-Related Issues
• J.4 Troubleshooting Deinstallation Failures
• J.5 Troubleshooting Management Agent Installation Failures

Index