Oracle Calendar Web Client
Troubleshooting and FAQs

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FAQ ID: 002217
Updated: 2005-08-11
Version: 10.1.1
Browser: ALL


What browsers can I use with the Oracle Calendar Web client?

The Oracle Calendar Web client is certified to work with the following Web browsers:

  • Windows:
    • Internet Explorer 6.0
    • Internet Explorer 7.0
    • Netscape 7.2
    • Firefox 1.0
    • Firefox 2.0
    • Mozilla 1.7
  • Macintosh:
    • Safari 1.2.5
    • Safari 2.0
    • Safari 3.0
    • Firefox 1.0
    • Netscape 7.2
    • Mozilla 1.7
  • Linux:
    • Netscape 7.2
    • Firefox 1.0
  • Solaris:
    • Mozilla 1.7
    • Firefox 1.0

To use the Oracle Calendar Web client in standard mode, you must enable Javascript. Javascript is not necessary when using the Oracle Calendar Web client in accessible mode.

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FAQ ID: 002200
Updated: 2005-08-11
Version: 9.0.4.2, 10.1.1
Browser: ALL


How is the Web client different from the other Oracle Calendar clients?

Unlike the other Calendar clients, the Web client can be made available both from within your organization's firewall as well as outside of it, giving you access to your information from anywhere. The Web client supports the same calendar functionality as the desktop client including designate access and the resource scheduler. The only exception is the Address Book. As part of the Oracle Collaboration Suite portal, the Web client enables you to access the Oracle Internet Directory (OID) where you can create and store your own set of contacts. These contacts will be available to you throughout the portal. The desktop client and Oracle Connector for Outlook store Address Book information on the calendar server. Currently this information can only be shared between these two clients.

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FAQ ID: 002201
Updated: 2005-08-11
Version: 9.0.4.2, 10.1.1
Browser: ALL


Can I use multiple Oracle Calendar clients with the same account?

Since you are always modifying your calendar data directly on the server, you can use multiple clients to access it. For example, you can run both the Web client and Oracle Connector for Outlook at the same time, using the Web client for group scheduling and Oracle Connector for Outlook to manage your tasks and contacts.

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FAQ ID: 002202
Updated: 2005-08-11
Version: 9.0.4.2, 10.1.1
Browser: ALL


How do I enable wireless messages from the Oracle Calendar Web client?

Wireless messages for all components of Oracle Collaboration Suite are managed from one central location. After setting up your wireless information, you must enable Calendar notifications and reminders.

For 10.1.1

To set up your wireless information:

(Information to follow.)

To enable Calendar notifications and reminders from the Oracle Calendar Web client:

  1. Click the Preferences link from the Calendar Web client.
  2. Click the Wireless tab.
  3. Select the Enable wireless services check box.

See the Oracle Calendar Web client online help for more information on setting your wireless preferences.

For 9.0.4.2.x

To set up your wireless information:

  1. Log in to Oracle Collaboration Suite.
  2. Click Voice & Wireless.
  3. Enter the required information.
  4. Click Continue.
  5. Click Advanced.
  6. Select the On The Go contact rule and click Edit.
  7. In the Notification Details section of the Edit Contact Rule page, select by SMS from the Notification Channel drop-down list.

See the Voice & Wireless online help for more information on setting contact rules.

To enable Calendar notifications and reminders from the Oracle Calendar Web client:

  1. Click the Preferences link from the Calendar Web client.
  2. Click the Wireless tab.
  3. Select the Enable mobile device alarms check box.

See the Oracle Calendar Web client online help for more information on setting your wireless preferences.

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FAQ ID: 002203
Updated: 2005-08-11
Version: 9.0.4.2, 10.1.1
Browser: ALL


Can I make my Agenda available to people who are not using Oracle Calendar?

The Oracle Calendar Web client includes a feature that enables you to e-mail a link to your Agenda to anyone with Internet access. Those who receive a link to your Agenda can view your Agenda entries that are set as Public, but cannot modify them. Check with your system administrator to make sure that this feature is enabled.

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FAQ ID: 002204
Updated: 2005-08-11
Version: 9.0.4.2, 10.1.1
Browser: ALL


Can I schedule people who are not using Oracle Calendar for a meeting?

Only Oracle Calendar users can be scheduled for meetings. However, you can send e-mail messages to external users who are not on your calendar network with an iCalendar or vCalendar attachment that contains the meeting information. See the Oracle Calendar Web client online help for detailed instructions on how to do this.

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FAQ ID: 002205
Updated: 2005-08-11
Version: 9.0.4.2, 10.1.1
Browser: ALL


Can I schedule Oracle Web conferences from the Web client?

Yes, you can schedule and join Web conferences using the Web client. See the Oracle Calendar Web client online help for details.

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FAQ ID: 002206
Updated: 2005-08-11
Version: 9.0.4.2, 10.1.1
Browser: ALL


Can I assign a task to another Calendar user?

This release of Oracle Calendar does not support assigning tasks to other users.

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FAQ ID: 002207
Updated: 2005-08-11
Version: 9.0.4.2, 10.1.1
Browser: ALL


Can I modify one occurrence of a repeating entry, or do modifications apply to all occurrences of a repeating entry?

You can choose to modify one occurrence or you can modify all occurrences of a repeating entry. However, the following fields cannot be modified on a per-occurrence basis:

  • Description
  • Importance level
  • Access level

Any modifications you make to the above fields will automatically apply to all occurrences of a repeating entry.

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FAQ ID: 002208
Updated: 2005-08-11
Version: 9.0.4.2, 10.1.1
Browser: ALL


Can I prevent certain users from inviting me to entries?

Yes, you can specify that certain users cannot invite you to meetings, daily notes and day events. The Editing Access Rights section of the Oracle Calendar Web client online help provides instructions on how to do this.

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FAQ ID: 002209
Updated: 2005-08-11
Version: 9.0.4.2, 10.1.1
Browser: ALL


What is the maximum size allowed for Oracle Calendar meeting and task attachments?

The maximum size for meeting and task attachments is determined by the calendar system administrator. You can only attach one file per meeting or task.

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FAQ ID: 002210
Updated: 2005-08-11
Version: 9.0.4.2, 10.1.1
Browser: ALL


What is the maximum number of occurrences allowed for repeating meetings, daily notes, or day events?

The maximum number of occurrences allowed for repeating entries is determined by the calendar system administrator.

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FAQ ID: 002212
Updated: 2005-08-11
Version: 9.0.4.2, 10.1.1
Browser: ALL


What is accessibility mode?

Accessibility mode provides the same functionality as Standard mode but is intended for users of assistive technology. If you normally use Standard mode and notice that parts of the Web client user interface look different, you may have accidentally switched to Accessibility mode. You can click the Accessibility icon on the Calendar toolbar to switch back to Standard mode. The Accessibility icon enables you to toggle between Standard and Accessibility mode.

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FAQ ID: 002216
Updated: 2005-07-18
Version: 9.0.4.2, 10.1.1
Browser: ALL


Why am I still waiting for a Web conference ID?

If you have scheduled a Web conference for a meeting request you created but are not logged in to the Oracle Web Conferencing interface, the Web conference will not be created on the server. Therefore, the Web conference ID will be pending until you log in to Oracle Web Conferencing. The same can happen even when you are logged in to the Oracle Web Conferencing interface and you schedule a Web conference, if an attendee you invited has not logged in to Oracle Web Conferencing.

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FAQ ID: 002211
Updated: 2005-08-11
Version: 9.0.4.2, 10.1.1
Browser: ALL


Why can't I delete certain agenda entries from my calendar?

You cannot delete agenda entries that you do not own. You can, however, set your preferences to hide entries that you have declined. See the Oracle Calendar Web client online help for information on setting your Agenda preferences.

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FAQ ID: 002215
Updated: 2005-08-11
Version: 9.0.4.2, 10.1.1
Browser: ALL


I attached a file to an Agenda entry I created but when I view the entry, I can't download the attachment.

The Web client enables you to upload any type of file to an entry. However, you can only download file types set by the calendar system administrator. Generally these include:

  • .wav
  • .gif
  • .jpg
  • .jpeg
  • .htm
  • .html
  • .txt
  • .doc
  • .xls
  • .zip
  • .bmp
  • .png

If you want to download an attachment that is not supported by the Web client, you can open the Agenda entry the file is attached to using the Oracle Calendar desktop client or Oracle Connector for Outlook.

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FAQ ID: 002214
Updated: 2005-08-11
Version: 9.0.4.2, 10.1.1
Browser: ALL


What is a MIME-encoded attachment?

If a user creates a calendar entry using Oracle Connector for Outlook and attaches multiple files to the entry, a file named Mime-Encoded-Attachment.txt is attached to the entry in the Oracle Calendar Web client instead of the files that were attached by the entry owner because currently, the Web client supports only one attachment per entry. You can, however, view the files without any problems if you open the entry in Oracle Connector for Outlook.

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