Oracle® Fusion Middleware

4.1 For UNIX Platforms

On UNIX operating systems, configure the host to resolve hostnames to the loopback IP address by modifying the /etc/hosts file to contain the following entries:

127.0.0.1 hostname.domainname hostname
127.0.0.1 localhost.localdomain localhost

After doing so, check that the hostname resolves to the loopback IP address by entering the following command:

/bin/ping hostname.domainname

4.2 For Windows x86 Platforms

On Windows operating systems, install a loopback adapter on the DHCP server (see Section 4.3, "Installing a Loopback Adapter (Windows Only)"). This assigns a local IP address to your computer.

After installing the adapter, add a line to the %SYSTEMROOT%\system32\drivers\etc\hosts file with the following format, immediately after the localhost line:

IP_address   hostname.domainname   hostname

Replace IP_address with the local IP address of the loopback adapter.

4.3 Installing a Loopback Adapter (Windows Only)

To install a loopback adapter on Windows 2003 or Windows XP:

1. Open the Windows Control Panel.

   Windows 2003: Select Start > Control Panel > Add Hardware.

   Windows XP: Select Start > Control Panel, then double-click Add Hardware.

2. In the "Welcome" window, click Next.

3. In the "Is the hardware connected?" window, select Yes, I have already connected the hardware, then click Next.

4. In the "The following hardware is already installed on your computer" window, in the list of installed hardware, select Add a new hardware device, then click Next.

5. In the "The wizard can help you install other hardware" window, select Install the hardware that I manually select from a list, then click Next.

6. In the "From the list of hardware types, select the type of hardware you are installing" window, select Network adapters, then click Next.

7. In the "Select Network Adapter" window, make the following selections:

   • Manufacturer: Microsoft

   • Network Adapter: Microsoft Loopback Adapter

8. Click Next.

9. In the "The wizard is ready to install your hardware" window, click Next.

10. In the "Completing the Add Hardware Wizard" window, click Finish.

11. If you are using Windows 2003, restart your computer.

12. Right-click My Network Places on the desktop and choose Properties. This displays the Network Connections Control Panel.

13. Right-click the connection that was just created. This is usually named "Local Area Connection 2". Choose Properties.

14. On the "General" tab, select Internet Protocol (TCP/IP), then click Properties.

15. In the "Properties" dialog box, click Use the following IP address and do the following:

    1. IP Address: Enter a non-routable IP for the loopback adapter. Oracle recommends the following non-routable addresses:

       192.168.x.x (x is any value between 1 and 255)
       10.10.10.10
       

    2. Subnet mask: Enter 255.255.255.0.

    3. Record the values you entered, which you will need later in this procedure.

    4. Leave all other fields empty.

    5. Click OK.

16. In the "Local Area Connection 2 Properties" dialog, click OK.

17. Close Network Connections.

18. Restart the computer.

4.4 Removing a Loopback Adapter (Windows Only)

To remove a loopback adapter on Windows 2003 or Windows XP:

1. Start the System Control panel.

   Windows 2003: Select Start > Control Panel > System.

   Windows XP: Select Start > Control Panel, then double-click System.

2. In the "Hardware" tab, click Device Manager.

3. In the "Device Manager" window, expand Network adapters. You should see Microsoft Loopback Adapter.

4. Right-click Microsoft Loopback Adapter and select Uninstall.

5. Click OK.

9.1 Verifying the Installation Logs

Check for the presence of installation log files in logs directory inside your Oracle Inventory directory. On UNIX operating systems, if you do not know the location of your Oracle Inventory directory, you can find it in the ORACLE_HOME/oraInst.loc file. On Windows operating systems, the default location for the inventory directory is C:\Program Files\Oracle\Inventory\logs.

9.2 Verifying OPMN Status

Run the opmnctl status command from the bin directory in your instance home location. For example, on a UNIX operating system:

> cd $INSTANCE_HOME/bin
> ./opmnctl status

Processes in Instance: instance2
---------------------------------+--------------------+---------+---------
ias-component                    | process-type       |     pid | status  
---------------------------------+--------------------+---------+---------
webcache1                        | WebCache-admin     |   24057 | Alive   
webcache1                        | WebCache           |   24056 | Alive   
ohs1                             | OHS                |   23890 | Alive   

This information shows the components configured for this installation. The status "Alive" means the component is up and running.

9.3 Checking Browser URLs

Run the opmnctl status -l command from the bin directory in your instance home location to obtain a list of ports used by the components. For example, on a UNIX operating system:

> cd $INSTANCE_HOME/bin
> ./opmnctl status -l

---------------------------------+--------------------+---------+----------+------------+----------+-----------+------
ias-component                    | process-type       |     pid | status   |        uid |  memused |    uptime | ports
---------------------------------+--------------------+---------+----------+------------+----------+-----------+------
webcache1                        | WebCache-admin     |   24057 | Alive    | 1067146469 |    43712 |  14:43:29 | http_admin:7799
webcache1                        | WebCache           |   24056 | Alive    | 1067146468 |    64072 |  14:43:29 | http_stat:7800,http_invalidation:7801,https_listen:7802,http_listen:7798
ohs1                             | OHS                |   23890 | Alive    | 1067146467 |    50260 |  14:43:39 | https:9999,https:4447,http:7777

Use the port numbers in this display to point your browser to the appropriate pages. Use the format:

http://system_name:port_number

Based on the information above, you would use the URLs in Table 1 to access the various pages from this configuration:

10.1 Starting the Deinstaller

To start the deinstaller, navigate to the Web_Tier_ORACLE_HOME/oui/bin (on UNIX operating systems) or Web_Tier_ORACLE_HOME\oui\bin (on Windows operating systems) directory and start the deinstaller.

On UNIX operating systems:

./runInstaller -deinstall

On Windows operating systems:

setup.exe -deinstall

On Windows systems, you can also start the deinstaller from the Start menu by selecting Programs > Oracle Web Tier 11g - Home1 > Uninstall.

10.2 Removing the Oracle Instances

This document provided instructions for installing and configuring one unmanaged instance of Oracle HTTP Server and one unmanaged instance of Oracle Web Cache. These instances must be removed before the Oracle Home directory is removed.

1. Welcome Screen

   Click Next.

2. Select Deinstallation Type Screen

   Select Deinstall Unmanaged ASInstances.

   Click Next.

3. Specify Instance Location Screen

   Specify the location of the Web Tier Oracle Instance; this location was provided on the Specify Component Details Screen (see Section 8, "Installing and Configuring Oracle Web Tier").

   Click Next to continue.

4. Deinstallation Summary Screen

   Verify the location and name of the Oracle Instance you are about to remove.

   Click Next to continue.

5. Deinstallation Progress Screen

   This screen shows the progress and status of the deinstallation. No action is required; the installer will automatically advance to the next screen when deinstallation is complete.

6. Deinstallation Complete Screen

   Click Finish.

10.3 Removing the Oracle Home

After the Oracle Instances are removed from your system, you should remove the Web Tier Oracle Home. Before you choose to remove your Oracle Home, make sure that it is not in use by an existing domain, and also make sure you stop all running processes that use this Oracle Home.

Start the deinstaller again (see Section 10.1, "Starting the Deinstaller"), then follow the instructions in this section to remove your Oracle Home:

1. Welcome Screen

   Click Next.

2. Select Deinstallation Type Screen

   Select Deinstall Oracle Home.

   Click Next.

3. Deinstall Oracle Home Screen

   Verify the Oracle Home you are about to deinstall.

   Click Deinstall to continue.

   A warning dialog box will appear. Click Yes to confirm that you want to proceed with the deinstallation.

4. Deinstall Progress Screen

   This screen shows the progress and status of the deinstallation. No action is required; the installer will automatically advance to the next screen when deinstallation is complete.

5. Deinstall Complete Screen

   Click Finish.

After this is done, you must manually remove the Web Tier Oracle Home directory and all sub-directories. For example, if your Web Tier Oracle Home directory was /home/Oracle/Middleware/Oracle_WT1 on a UNIX operating system:

> cd /home/Oracle/Middleware
> rm -rf Oracle_WT1

On a Windows operating system, if your Web Tier Oracle Home directory was C:\Oracle\Middleware\Oracle_WT1, use a file manager window and navigate to the C:\Oracle\Middleware directory, then right-click on the Oracle_WT1 folder and select Delete.

10.4 Removing the Oracle Common Home

This section describes how to remove the oracle_common directory. This directory contains its own deinstaller in oui/bin (on UNIX operating systems) or oui\bin (on Windows operating systems), just like any other Oracle Home directory.

Before you begin, you must:

1. Stop all processes that use the oracle_common directory.

2. Remove all Oracle Instances (see Section 10.2, "Removing the Oracle Instances").

3. Remove the Oracle Home directory (see Section 10.3, "Removing the Oracle Home").

To start the deinstaller, navigate to the MW_HOME/oracle_common/oui/bin (on UNIX operating systems) or MW_HOME\oracle_common\oui\bin (on Windows operating systems) directory and start the deinstaller.

The deinstaller requires the location of a Java Runtime Environment (JRE) on your system. When the Middleware Home directory was created (Specify Installation Location Screen), a JRE was installed on your system. You can use this location (the location of the jre directory) to start the installer. The default location for the JRE is MW_HOME/jdk160_14_R27.6.4-18 (on UNIX operating systems) or MW_HOME\jdk160_14_R27.6.4-18 (on Windows operating systems), where MW_HOME is the Middleware Home directory.

To start the deinstaller on UNIX operating systems:

./runInstaller -deinstall -jreLoc JRE_LOCATION

To start the deinstaller on Windows operating systems:

setup.exe -deinstall -jreLoc JRE_LOCATION

You must specify the absolute path to your JRE_LOCATION; relative paths will not work.

After the deinstaller is started, follow the instructions in Section 10.3, "Removing the Oracle Home" to remove the Oracle Common Home.

10.5 Removing the Program Groups (Windows Only)

On Windows operating systems, you must also manually remove the program groups from the Start Menu\Programs folder. As an example (the folder names and program group names on your system may be different), you might remove the following from C:\Documents and Settings\All Users\Start Menu\Programs:

• Oracle Fusion Middleware 11.1.1.2.0

• Oracle HTTP Server 11g - Home1

11.1 Oracle Support Services

If you purchased Oracle Product Support, you can call Oracle Support Services for assistance. Oracle Support Services include phone assistance, version updates and access to our service offerings. You have access to phone support 24 hours a day, 7 days a week. In the U.S.A., you can call Product Support at 1-800-223-1711.

Make sure you have your CSI (CPU Support Identifier) number ready when you call. Keep the CSI number for your records, because it is your key to Oracle Support Services. The Oracle Store sends the CSI number to you in an e-mail alert when it processes your order. If you do not have your CSI number and you are in the U.S.A., you can look up your CSI number by accessing our online Order Tracker which provides detailed order information. Go to the Oracle Store and click on Order Tracker located above the top navigation bar.

For Oracle Support Services locations outside the U.S.A., call your local support center for information on how to access support. To find the local support center in your country, visit the Support Web Center at http://www.oracle.com/support.

At the Support Web Center you will find information on Oracle Support Services, such as:

• Contact Information

• Instructions for Accessing Electronic Services

• Helpful Web Sites

• Support Resources

• Oracle Support Portfolio

• Oracle Support Services news

With Oracle Product Support, you have round-the-clock access to My Oracle Support (formerly OracleMetaLink), Oracle Support Services premier Web support offering. My Oracle Support offers you access to installation assistance, product documentation, and a technical solution knowledge base.

It has technical forums, where you can post questions about your Oracle products and receive answers from Oracle Technical Support Analysts and other Oracle users. The questions and answers remain posted for the benefit of all users.

My Oracle Support options include:

• Technical Assistance Request (TAR) access

• Patch Downloads

• Bug Database Query Access

• Product Life-Cycle Information

You can access My Oracle Support at http://metalink.oracle.com.

11.2 Version Updates

If you do not have a currently supported license, you can purchase the most recent version of an Oracle product from the Oracle Store at http://oraclestore.oracle.com.

If you do have a currently supported license, you can place non-urgent requests for version update shipments through the iTAR feature on My Oracle Support. You will need to log the iTAR type as a U.S. Client Relations/Non-Technical Request.

You can also request Version Update shipments in the U.S.A. by calling Client Relations. When requesting a Version Update, provide the following information to the Client Relations Analyst:

• CSI Number

• Contact Information

• Platform

• Product Name

• Shipping Address

• Product Version Number

Outside the U.S.A., call your local Oracle Support Center.

11.3 Premium Services

For information on our Premium Services, including onsite support, OracleGOLD, remote services, and upgrade packages, visit the Support Web Center at http://www.oracle.com/support.

You can also call your Support Sales Representative in the U.S.A at 1-800-833-3536.

11.4 Quick Reference

For quick access to additional information, refer to Table 2: