| Oracle® Application Server Release Notes and New Features 10g Release 3 (10.1.3.5.1) Part Number E15342-03 |
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| Oracle® Application Server Release Notes and New Features 10g Release 3 (10.1.3.5.1) Part Number E15342-03 |
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View PDF |
This chapter describes issues associated with Oracle Business Activity Monitoring (Oracle BAM). It includes the following topics:
Section 8.3, "Installing Against an 11g Database is Not Supported"
Section 8.4, "Configuring IIS on Vista to Send Report Links or Pages"
Section 8.5, "Click Apply and OK More Than Once in Surface Prompt Tab"
Section 8.6, "Warning During Installation on Microsoft Windows 2008"
Section 8.7, "Compilation Error on Launching Start Page After Successful Patch Install"
This section describes the server and client platforms supported by this Oracle BAM release.
All machines on which Oracle Application Server 10g server components are installed require the following software:
Microsoft Windows Server Intel x86 versions supported:
Microsoft Windows 2000 (SP4 or higher) Server, Advanced Server, and Datacenter Server Editions
Microsoft Windows Server 2003 Standard, Enterprise, and Datacenter Editions
Microsoft Windows Server 2003 R2, Standard, Enterprise, and Datacenter Editions
Microsoft Windows Server 2008, Standard, Enterprise, and Datacenter Editions
Notes:
Enterprise Link is not supported on Microsoft Windows Server 2003 R2 and later platforms.If you are installing on a Microsoft Windows 2000 or 2003 platform running Terminal Services, Terminal Services must be in Administration Mode, not Application Server Mode. See the article, HOW TO: Install Terminal Services in Remote Administration Mode in Windows 2000:
http://support.microsoft.com/?id=306624
How to enable and to configure Remote Desktop for Administration in Windows Server 2003:
http://support.microsoft.com/kb/814590
Microsoft .NET Framework 1.1, Service Pack 1 is required on all servers except for the Oracle Database Server. This component will be installed on your system automatically if it is not already present. See the Oracle Business Activity Monitoring Installation Guide for more information.
The Oracle BAM client is supported on the following platforms:
Microsoft Windows Intel x86 versions supported:
Windows XP Professional, Service Pack 1 or higher
Microsoft Windows 2000, Service Pack 4
Microsoft Windows Vista
Web browsers supported:
Microsoft Internet Explorer 6, Service Pack 1 or higher
Microsoft Internet Explorer 7
Microsoft Internet Explorer 8
Notes:
If you are using Windows XP with Service Pack 2 or higher, or other pop-up blockers, you must allow pop-ups when using the Oracle Application Server 10g Web applications. You must turn off popup blockers in Internet Explorer for the URL on which the Web applications are hosted.
The Internet Explorer installation on client systems must be a standard version and must not include customizations such as add-in tool bars or hot bars for other Web sites.
The installation method for Oracle BAM 10.1.3.3 (requirement for any Oracle BAM patch installer, including 10.1.3.5), uses InstallShield, which adds Oracle BAM to the Microsoft Windows Control Panel Add or Remove Programs list, and the Oracle BAM Patch Installer can only be deinstalled using Oracle Universal Installer.
In the event user may need to reinstall Oracle BAM to which patches have been applied, the following steps must be performed in the order listed:
Before deinstalling any 10.1.3.x patch, use the Stop Oracle BAM script from Start Menu >All Programs in order to stop all of the Oracle BAM services.
Use Oracle Universal Installer first to deinstall oraclebam10133 (the name of your Oracle Home).
Use Add or Remove Programs in the Microsoft Windows Control Panel to remove Oracle BAM 10.1.3.3 and any Oracle BAM Enterprise Link components.
Reinstall Oracle BAM 10.1.3.3 using the instructions provided in Oracle Business Activity Monitoring Installation Guide.
Reinstall the Oracle BAM patch.
Note:
You can also use database tools to backup and restore, or retain your current Oracle BAM schemas as they are (default orabam and orasagent), and during reinstall keep these schema names, skip to build schema if prompted, and Oracle BAM will use them upon startup.Installing Oracle BAM against an 11g database is not supported; however, Oracle BAM does support running against an 11g database.
To work around this issue, install Oracle BAM against a 10g database and then upgrade the database to 11g.
Note:
Refer to the Oracle Business Activity Monitoring Installation Guide for the list of Oracle 10g database versions that are supported by Oracle BAM.Microsoft Windows Vista is not supported for the Oracle BAM server components. However, if you are using Microsoft Windows Vista for demonstration or evaluation purposes you can use the following workaround.
When using Microsoft Internet Information Server (IIS) on Microsoft Windows Vista, Oracle BAM cannot send report links or pages (attachments). The Event Engine log reports the following error with ReportMailer.asmx:
Exception: The request failed with HTTP status 401:Unauthorized.
You can work around this problem in the following ways:
Use one of the supported versions of Microsoft Windows to run Oracle BAM Web Applications and Event Engine.
If you do not require Basic Authentication for Web Services, you can follow these steps to disable Basic Authentication through IIS in the Services directory. Note that if you do this, you cannot use the Oracle BPEL-BAM integration feature.
Open a command-line window and change to the following directory:
C:\inetpub\AdminScripts
Run the following command:
cscript.exe adsutil.vbs GET /w3svc/1/root/OracleBAM/NTAuthenticationProviders
The command may return the following:
NTAuthenticationProviders : (STRING) "Negotiate,NTLM"
This needs to be set only to NTLM. Run this command to do so:
cscript.exe adsutil.vbs SET /w3svc/1/root/OracleBAM/NTAuthenticationProviders "NTLM"
Run the command in step 2 again and verify that it returns the following:
NTAuthenticationProviders : (STRING) "NTLM"
Open the IIS console.
Click Web Site > Default Web Site > OracleBAM > 6500 virtual directory.
Select the Services folder.
Select Authentication to change its properties.
Disable Basic Authentication. (Windows Authentication should be the only option enabled.)
Click Web Sites > Default Web Site > OracleBAM virtual directory.
Select the Services folder.
Select Authentication to change its properties.
Disable Basic Authentication. (Windows Authentication should be the only option enabled.)
Close the IIS Console and test sending a report link or report page via an alert.
In the View Editor, the Apply and OK buttons for the Surface Prompt tab do not apply changes the first time they are clicked.
To work around this issue click Apply or OK a second time before closing the View Editor, or reopen the view in the View Editor to click Apply or OK again in the Surface Prompt tab.
Oracle BAM 10.1.3.3.0 is not certified, and will show a warning, but the installation will succeed on Microsoft Windows 2008 Server. The user can then apply the 10.1.3.5.0 patch on the 10.1.3.3.0 installation to obtain full support on Microsoft Windows 2008 Server Standard, Enterprise, and Datacenter editions.
This is an intermittent issue. An error may occur during the compilation of a resource required to service the Oracle BAM Start Page launch request.
If you encounter this issue, use the following workaround:
Restart the World Wide Web Publishing service using either IISAdmin or the Services Control Panel.
If that does not resolve the issue, use the following workaround.
Stop the Oracle BAM and IIS services.
You can use the Stop BAM shortcut, and then stop IIS using a command prompt with the following command:
net stop iisadmin /y
Alternatively, you can use the Services Control Panel to stop the Oracle BAM and IIS services.
From a command prompt, delete the c:\windows\microsoft.net\framework\v1.1.4322\temporary asp.net files directory.
Restart the Oracle BAM and the IIS services.
You can start IIS via a command prompt with the following command:
net start w3svc
Then use the Start BAM shortcut.
Alternatively, you can use the Services Control Panel to restart the Oracle BAM and IIS services.
The following error may be encountered after the successful completion of Summary Crosstab view containing multiple time groups:
Input string was not in a correct format.
In the time groups section, the quantity for the second time group is undefined.
To work around this issue:
Deselect the time groups until only one time group is displayed, then click Apply.
Reconfigure the time groups entering 1 for quantity if undefined appears.
This section describes the 10.1.3.5 new features for Oracle BAM. This section includes the following topics:
Support for Microsoft Excel 2007 is added in Oracle Business Activity Monitoring 10g Release 5 (10.1.3.5) in the Excel view user interface in Oracle BAM Active Studio View Editor.
A Save in Excel 97-2003 format check box is located on the View Editor Properties General tab, which is only available when using Microsoft Excel 2007.
If the user has Microsoft Excel 2007, the check box is enabled. Due to a known issue, the check box must remain selected. Microsoft Excel 2007 will still work when saving to Microsoft Excel 97-2003 format.
If the user has Microsoft Excel XP/2002 or Microsoft Excel 2003 (the only other versions supported by Oracle BAM), the check box will be pre-selected and disabled, because the only option in this case is to save the view in Microsoft Excel 97-2003 format.
When parameters of type datetime are configured, the user is presented with the option to configure a time window (that is, you can filter the data by a changing time interval) within which data is to be displayed by selecting Now Mode. For more information about using Active Now, see the section titled "Using Active Now" in Chapter 4 of Oracle Business Activity Monitoring Active Studio User's Guide.
When using Now Mode in prompts and parameters, you can enter negative values for the Offset to select an interval in past.
This section describes documentation errata. It includes the following topics:
In the Oracle Business Activity Monitoring Architect User's Guide, Chapter 3 "Enterprise Message Sources," the instructions and example settings given are for Tibco Rendezvous are actually for Tibco EMS.
Add and Subtract add or subtract the value for the field in the data flow record to/from the value of the field in the matching rows in the data object based on the selection criteria. For strings, Add means concatenate and Subtract means replace. For boolean types, Add results in a value of true if either the data flow field or the data object field is true, false otherwise, and Subtract results in false if the data flow field and the data object field are either both true or both false, true otherwise.
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