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Configuring Server Component Parameters for Client-Side Logging for High-Interactivity Applications

You can enable the client-side logging for high interactivity feature for any server component. This topic describes how to configure the server-side parameters. For information about configuring the client-side environment variables, see Configuring Client User Environment Variables for Client-Side Logging for High-Interactivity Applications.

This task is a step in Process of Configuring Client-Side Logging for High-Interactivity Applications.

You can configure the server component parameters for client-side logging for high interactivity applications using either the Server Manager GUI or the Server Manager command-line interface program (srvrmgr).

NOTE:  You must first enable the ClientSideLogging server component parameter before performing the following procedure. See Enabling or Disabling Client-Side Logging for High- Interactivity Applications for more information.

To configure server component parameters for client-side logging on Server Manager GUI

1. Log in to the application for which you want to set client-side logging.
2. Navigate to the Administration - Server Configuration screen > Server Components view.
3. In the Components list, select the object manager (component) for which you want to enable client-side logging.

   For example, if you want to enable logging for the Call Center application for the English language, select Call Center Object Manager (ENU).

4. Click the Parameters view tab and in the Parameter field, query for Clnt*.
5. For each server component parameter, set the Value on Restart field appropriately:
   1. For the ClntTraceMode parameter, set the Value on Restart field = 1.
   2. Set the other parameters as necessary.

      NOTE:  You must set the ClntTraceMode parameter to enable or disable client-side logging for a Siebel Server. The other parameters automatically set to their default values, which means you change them only as needed.

      Parameter	Description	Possible Values	Default Value
      ClntTraceMode	Set this parameter to enable or disable logging.	1 - Enable 0 - Disable	0
      ClntLogFileSize	Size of the log file in MB. Minimum log file size is 50 MB1.	50 MB or more	50
      ClntLogArchiveCount	Number of files to be archived.	2, 5, 10, and so on.	5
      ClntLogDirectory	Directory where the log file is created.	D:\SiebelLogs	C:\SiebelLogs
      ClntTraceUnicode	Set this parameter to turn on or off Unicode trace.	True—Unicode trace is on False—Unicode trace is off	False

      1If you attempt to enter a value less than 50 MB, the log size resets to 50.

6. Perform one of the following:
   • Restart the server component
   • Restart the Siebel Server

     For more information about restarting the Siebel Server and server components, see Siebel System Administration Guide.

To enable client-side logging for high interactivity on srvrmgr

1. Log in to the application for which you want to turn on client-side logging.
2. From the Server Manager command-line interface, type the following:

   change param ClntTraceMode = 1 for compdef <component>

   where component is the server component that you want to enable.

For example, if you want to enable client-side logging for Siebel Call Center, enter the following command:

change param ClntTraceMode = 1 for compdef SCCObjMgr_enu

To configure the client-side settings, see Configuring Client User Environment Variables for Client-Side Logging for High-Interactivity Applications.