This chapter describes the changes between Siebel 7.8 applications and previous releases that can affect the upgrade process. It includes the following topics:

• Upgrade Planning for Address Data Migration
• Upgrade Planning for Siebel Employee Relationship Management (ERM)
• Upgrade Planning for Siebel Marketing
• Upgrade Planning for Siebel Workflow Designer
• Upgrade Planning for Handheld Devices
• Upgrade Planning for Resonate Central Dispatch
• Upgrade Planning for String Translation